The County Government of Uasin Gishu is committed to providing information to the members of the public.
This was highlighted by the County Secretary Edwin Bett, while hosting the Regional Manager for Commission on Administrative Justice (Office of the Ombudsman) Irene Naserian and IPOA Regional Coordinator Esther Kenyanya, on Wednesday Morning.
The County Secretary said that, as enshrined in the Constitution of Kenya 2010 County Governments must give information to members of the public at all times.
The County head of Public Service said that staff and members of the public ought to be sensitized on the roles of the commission, further adding that the already established office will handle and address complaints from members of the public.
“We have established an office to handle and address complaints especially now during the Revenue Collection Period,” said Bett.
On her part, the Commission on Administrative Justice Regional Manager thanked the County for the cordial relationship and the partnership.
Ms Esther Kenyanya, the IPOA Regional Coordinator said that there was a need for the authority to be incorporated in all county forums to educate and sensitize members of the public about their mandate.
ICT, Chief Officer Mr. John Kemboi, who was present during the meeting disclosed that plan to revamp the county website on grievance management is in place.
“Access to Information is vital and therefore we will transform our website and scale up all our social media platforms to reflect and fulfil the needs of the public,” said Kemboi.
The Commission on Administrative Justice is mandated to tackle maladministration (improper administration) in the public sector, investigate complaints of delay, abuse of power, unfair treatment among others.
Present during the meeting was the Ag. Director Communication Faith Seroney.